Privacy Policy

1. Information We Collect

Account Information: When you sign up, we collect your email address and authentication credentials. If you sign in via GitHub, we receive your GitHub profile information.

Feedback Data: We collect and process feedback submitted through the VibeFeedback widget, including the feedback text, page URL, user agent, and any metadata provided.

Usage Data: We collect standard web analytics data such as IP addresses, browser type, and pages visited to improve the Service.

2. How We Use Your Data

• To provide and maintain the Service
• To analyze feedback using AI for scoring, categorization, and deduplication
• To send transactional emails (e.g., "Feature Shipped" notifications)
• To improve the Service and develop new features
• To communicate with you about your account or the Service

3. Third-Party Services

We use the following third-party services to operate VibeFeedback:

• Supabase — Database hosting and authentication
• OpenRouter / Google Gemini — AI-powered feedback analysis
• Amazon SES — Transactional email delivery
• Vercel — Application hosting and deployment

Each third-party service has its own privacy policy governing its use of your data.

4. Data Storage and Security

Your data is stored securely using Supabase (backed by PostgreSQL) with Row Level Security (RLS) policies enforcing access control.

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication flows, and restricted API access.

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing

To exercise any of these rights, contact us at hello@vibefeedback.app.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies. Supabase authentication requires cookies to maintain your login session.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your data within 30 days, except where we are required to retain it by law.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or through the Service.

9. Operating Entity

VibeFeedback is owned and operated by Semicolon D LLC.

10. Contact

For questions about this policy, contact us at hello@vibefeedback.app.